SECURITY AND PARKING
YOUR SAFETY IS OUR PRIORITYOur vigilant Fidelity Security team is dedicated to ensuring a safe shopping experience at all times.
For any queries, please contact:
SECURITY DIRECT LINE
Tel: (021) 918 6802
FRAUD HOTLINE
Phone (0800) 333 618 or
SMS "Fraud" to 33000
PARKING
Parking control room is located in the undercover parking next to entrance three. The parking is managed by Afripark.
Special demarked bays for our Disabled shoppers as well as Parents & Tots:
Designated parking bays with a wider berth are specially designed to accommodate wheelchairs & prams.
COMPLAINTS AND COMPLIMENTS
Tel: (021) 914 2622
HEAD OFFICE
Tel: (021) 418 4000
UNDERCOVER RATES
Undercover entry before 19H00 & after 06H00
0 - 1 hrs:
R8
1 - 2 hrs:
R9
2 - 3 hrs:
R10
3 - 4 hrs:
R12
4 - 5 hrs:
R14
5 - 6 hrs:
R16
6 - 8 hrs:
R18
8+hrs:
R25
Lost Tickets:
R50
ROOF PARKING RATES
Open entry before 19H00 & after 06H00
0 - 2 hrs:
R0
2 - 3 hrs:
R8
3 - 4 hrs:
R10
4 - 5 hrs:
R13
5 - 6 hrs:
R15
6 - 8 hrs:
R18
8+hrs:
R25
Lost Tickets:
R50
Entry after 19H00 & before 06H00: R5